How can we assist you?
We have gathered our most frequently asked questions here, and we hope you can find good answers to your questions as well. Choose a topic to see the questions and answers below.
Press inquiries
You can find Torghatten's press contacts here:
--> Press contacts
Dangerous cargo
Dangerous cargo is forbidden
Passengers should not bring dangerous items or substances without the knowledge of the transporter. For some items and substances, the transporter’s permission is also necessary.
Particularly mentioned as dangerous items and substances are those that are flammable, corrosive, or explosive, such as fireworks.
If passengers are unsure about the rules applicable to the item or substance being brought, the transporter must be contacted.
Children traveling alone
We are in the process of coordinating the rules for children traveling alone across Torghatten's ferry companies. The following rules currently apply for our three ferry companies:
Torghatten Nord:
Children under the age of 10 are not allowed to travel alone on our vessels. Children under 10 must be accompanied by a person who is at least 15 years old.
Torghatten Midt:
Children from 7 to 12 years old can travel alone.
The child must bring a completed travel form which is handed over to the crew when boarding. The form should be visible next to the child throughout the entire journey. The parent or guardian dropping off the child must be reachable by phone throughout the entire journey.
Bastø Fosen:
Children under the age of 10 must travel accompanied by a person who is at least 16 years old. However, please note that the crew has many responsibilities related to traffic management and safety. There is no system in place to care for unaccompanied children.
Unsure which ferry company that is operateing the current route? See the overview on our contact pages.
--> Contact
Tickets and prices
This information varies for different routes. Go to the page "Our routes" and select the relevant route. Once you are on the route's page, click on the "Prices" tab.
--> Go to "Our routes"
Booking
--> Book trip for the Bodø-Værøy-Røst-Moskenes route.
Some departures are on-demand, in which the transportation needs must be notified in advance. Information on which departures are on-demand can be found on the route information for each route.
Accessibility
We strive to ensure that our vessels are accessible to everyone, regardless of their level of ability. The facilities on each vessel may vary, but the crew will always make a great effort to accommodate.
If you need special accommodations, please contact the crew as early as possible so we can find the best solution.
To see what facilities are available on board, you must go to "Our routes", select the current route, and click on the "Info" tab. Here you will also find the vessel's email address.
Onboard services
We have many different vessels. To see what facilities are available onboard, you must go to "Our Routes", select the current route, and click on the "Info" tab.
Dogs on board
Different rules apply for dogs on board for various vessels.
For ferries, generally, animals may stay in the car during the crossing, including on the lower car deck. Some ferries have a special room for dogs. If the dog room is used, the owner is responsible for supervising the dog. Supervision in the dog room or vehicle on ferries with a closed car deck can be carried out up to twice an hour based on the captain's assessment. Ask the crew for assistance with this.
On vessels where dogs are allowed in the saloon, the dog must be in its own cage/crate if it is to be in the saloon. This is necessary to avoid contact with chairs, carpets, and similar items in the passenger saloon, out of consideration for allergy sufferers and other passengers.
These rules do not apply to guide dogs accompanying a blind/partially sighted person, service dogs that can be authenticated, and police dogs along with a paying police officer in uniform.
Animals may stay in the car during the crossing, also on the lower car deck.
Contact the specific vessel to inquire about the facilities available on board. Go to "Our routes" and select the current route, then click on the "Info" tab. Here you will find the vessel's email address.
Traffic alert
-->You can find traffic alerts for all routes here.
Subscribe to traffic alerts
It is possible to subscribe to alerts about changes in the routes, for example due to delays and cancellations.
We have our own app where you can subscribe to alerts for the routes you often travel. Go to Google Play or App Store to download:
--> Download the Torghatten app in Google Play
--> Download the Torghatten app in App Store
It is also possible to subscribe via SMS or email:
--> I wish to subscribe or cancel a subscription to email or SMS
Lost and found
Have you forgotten or lost something on board?
You can contact the relevant ferry company or the vessel directly. To find the right ferry company, see our contact pages:
To find the email address of the vessel, you must go to the route overview. There you click on the correct route, and there you will find the contact information for the vessels operating on that route.
Chartering of vessels
Torghatten Nord has vessels available for charter trips, for larger or smaller assignments.
To provide you a precise price offer, we need information regarding:
- Date
- Number of participants
- Distance
- Time period
- Catering
Contact Torghatten Nord at charter@torghatten-nord.no or by phone at +47 906 20 700.
Didn't get an answer to what you were wondering about?
Find contact information here: